About Territory.io
Joe Cronin, founder of Territory.io

Founder story

Meet Joe Cronin

Why a former local business owner built Territory.io to help home service companies turn real customer experiences into trust.

I've been in your shoes. I know what it's like to run a small business and always be thinking about where the next customer will come from.

Before starting Territory.io, I was Head of Sales at Koncert.com, a software company that works with sales teams across the country. That's where I learned the strategies larger organizations use: fast response times, consistent follow-up, reputation management, and thoughtful automation.

My story really started with a small business of my own. I ran a local video company called Rewatchable.com. We had great clients, but it was always a hustle. We'd miss calls because I was out with customers, and every missed call felt like lost revenue.

Territory.io brings together both sides of that journey: the reality of running a small local business and the practical systems used by high-performing sales organizations.

Local businesses deserve a clear, credible way to show future customers what working with them is really like.

That belief led to Territory.io's remote interview process. We interview real customers, edit their words into concise stories, and give home service companies reusable video proof for their websites, social media, proposals, and follow-up.

If you run a home service business and want to see how video customer stories could work for your team, I'd love to connect with you directly. You can call, text, send a message, or book a quick strategy session on my calendar.

Joe Cronin

Founder, Territory.io

Based near Manchester, New Hampshire

Get in touch

Want to talk with Joe?

Have questions about customer story videos or want to see if Territory.io is right for your business? Connect directly with Joe—call, text, send a note, or pick a time on his calendar.